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Becoming a quality manager

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Guest user Created:   Mar 22, 2019 Last commented:   Mar 22, 2019

Becoming a quality manager

"I am expecting to have a job Interview for Quality manager position and I am looking for the Information of what kind of knowledge a potential quality manager should have? Basically, what kind of questions might be asked during the interview for quality manager position and how my answers should correspond the best and give as maximum impression as possible?! My 12 years of professional experience was In Repair and Maintenance, Reliability and Operations - so Quality Manager position Is something new however It can be the next level of my experience and overall professional development. I understand that this is a very specific question, however I would greatly appreciate your assistance, guidance and professional advice In this matter.”
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ISO 9001 QUALITY POLICY

The top-level policy that you will show to your employees and customers.

ISO 9001 QUALITY POLICY

The top-level policy that you will show to your employees and customers.

Expert
Carlos Pereira da Cruz Mar 22, 2019

Answer:
I try to put myself in the shoes of someone wanting to find someone competent to be a quality manager. I would do questions to try to find if a person has the right attitude and experience because, before the job interview, I would already have sort candidates by their knowledge and a cademic background (knowledge of standards, of auditing, of statistics).

I would like to find a candidate that is good at:
Communication – communication with colleagues, with top management, with regulators, with customers, with auditors, with suppliers (includes reporting skills)
Project management skills – more and more work is done through projects involving people from inside and outside the organization
Problem-solving – use and help others use quality tools for problem-solving, for root cause analysis
Practical thinking – someone that avoids bureaucracy and is focused on sustainable results
Customer focus – someone that can work as an inside ambassador of the customers, those that support the existence of the organization

The following material will provide you information about being a quality manager:
- ISO 9001 – What is the job of the Quality Manager according to ISO 9001? - https://advisera.com/9001academy/blog/2016/08/23/what-is-the-job-of-the-quality-manager-according-to-iso9001/
- What is the job of the quality management representative? - https://advisera.com/9001academy/knowledgebase/what-is-the-job-of-the-quality-management-representative/
- Free online ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Mar 22, 2019

Mar 22, 2019

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