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Clause 4.4.2 and processes
My question is, to Standard Clause 4.4.2...when it speaks to "support the operation of its processes", is that meant to maintain documents on ALL company processes involved in creating a product or is that requirement isolated to only maintain documented information for the operation of our "Quality" processes?”
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Expert
Carlos Pereira da Cruz
Apr 03, 2019
Answer:
Clause 4.4.2 a) is about all processes included in the quality management system. Remember that ISO 9001:2015 gives a lot of freedom about considering procedures as necessary or not.
The following material will provide you information about certification:
- ISO 9001 – How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
- ISO 9001:2015 Documentation Toolkit - https://advisera.com/9001academy/iso-9001-documentation-toolkit/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Apr 03, 2019
Apr 03, 2019
Apr 03, 2019