Guest user Created: Apr 03, 2019 Last commented: Apr 03, 2019

Clause 4.4.2 and processes

My question is, to Standard Clause 4.4.2...when it speaks to "support the operation of its processes", is that meant to maintain documents on ALL company processes involved in creating a product or is that requirement isolated to only maintain documented information for the operation of our "Quality" processes?”

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Carlos Pereira da Cruz Apr 03, 2019

Answer:
Clause 4.4.2 a) is about all processes included in the quality management system. Remember that ISO 9001:2015 gives a lot of freedom about considering procedures as necessary or not.

The following material will provide you information about certification:
- ISO 9001 – How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
- ISO 9001:2015 Documentation Toolkit - https://advisera.com/9001academy/iso-9001-documentation-toolkit/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Apr 03, 2019

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