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Communication procedure for ISO 22301

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Guest user Created:   Jul 26, 2017 Last commented:   Jul 26, 2017

Communication procedure for ISO 22301

Many thanks for your valued information, and I would to ask you about draft SOP for communications according to ISO 22301:2012 clause 7.4 and 8.4.3
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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Rhand Leal Jul 26, 2017

Answer: Communication is activity that is performed by many processes in business continuity according ISO 22301, with different purposes, so you should consider not to have a centralized communication procedure to not to overhead people responsible for communication with activities that may not be a part of their attributions.

Instead of that, I suggest you to consider specific communication procedures for the following: Incident Response Plan, Incident Log, and Key Contacts. For each one of these you can find a template in the following links:

- Appendix – Incident Response Plan https://advisera.com/27001academy/documentation/incident-response-plan/
- Appendix – Incident Log https://advisera.com/27001academy/documentation/incident-log/
- Appendix – Key Contacts https://advisera.com/27001academy/documentation/key-contacts/

This article will provide you further explanation about communication in ISO 22301:
- Enabling communication during disruptive incidents according to ISO 22301 https://advisera.com/27001academy/blog/2016/12/19/enabling-communication-during-disruptive-incidents-according-to-iso-22301/

This material will also help you regarding communication in ISO 22301:
- Book Becoming Resilient: The Definitive Guide to ISO 22301 Implementation https://advisera.com/books/becoming-resilient-the-definitive-guide-to-iso-22301-implementation/
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Jul 26, 2017

Jul 26, 2017

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