Communication procedure for ISO 22301

Answer: Communication is activity that is performed by many processes in business continuity according ISO 22301, with different purposes, so you should consider not to have a centralized communication procedure to not to overhead people responsible for communication with activities that may not be a part of their attributions.

Instead of that, I suggest you to consider specific communication procedures for the following: Incident Response Plan, Incident Log, and Key Contacts. For each one of these you can find a template in the following links:

- Appendix – Incident Response Plan https://advisera.com/27001academy/documentation/incident-response-plan/
- Appendix – Incident Log https://advisera.com/27001academy/documentation/incident-log/
- Appendix – Key Contacts https://advisera.com/27001academy/documentation/key-contacts/

This article will provide you further explanation about communication in ISO 22301:
- Enabling communication during disruptive incidents according to ISO 22301 https://advisera.com/27001academy/blog/2016/12/19/enabling-communication-during-disruptive-incidents-according-to-iso-22301/

This material will also help you regarding communication in ISO 22301:
- Book Becoming Resilient: The Definitive Guide to ISO 22301 Implementation https://advisera.com/books/becoming-resilient-the-definitive-guide-to-iso-22301-implementation/