Guest user Created: Dec 05, 2019 Last commented: Dec 05, 2019

Compliance checklist for ITIL

ITIL & ISO 20000

I was wondering if you guys have some sort of compliance checklist for all the itil 2011 processes in a form of a table for example.

Basically is similar to what you have in the link below but in a document.

https://advisera.com/20000academy/itil-iso-20000-tools/itil-gap-analysis-tool/

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Branimir Valentic Dec 05, 2019

Our documentation toolkit, for both ITIL as well as for ISO 20000, contains list of documents. In that list you’ll find compliance of the documents related to the respective best practice i.e. ISO standard.

ITIL Documentation toolkit can be found here https://advisera.com/wp-content/uploads//sites/6/2015/07/List_of_documents_ITIL_Documentation_Toolkit_EN.pdf

Please note that ITIL doesn't have mandatory documents, compared to ISO 20000.

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Dec 05, 2019

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