Connecting nonconformity to the clause of the standard

These are parts made internally, not from outside suppliers.

Answer:

There are two things to be distinguished when it comes to dealing with nonconformites. First is how to handle nonconforming output or product, and this is covered with the clauses 8.7 and 10.2. These clauses define how the organization should behave when nonconformity occur.

Then you need to examine the nonconformity and determine which requirements of the standard or procedures were violated and what caused the nonconformity. In case when the employee makes and error that leads to nonconforming product, there can be various causes, from lack of competence to vague product requirements or procedure for production. All this is part of corrective action.

For more information, see: How to deal with nonconformities in an ISO 9001 certification audit https://advisera.com/9001academy/blog/2015/06/09/how-to-deal-with-nonconformities-in-an-iso-9001-certification-audit/

These materials will also help you regarding nonconformities and corrective actions:
- Free online training ISO 9001:2015 Foundations Course https://advisera.com/training/iso-9001-foundations-course/
- Conformio (online tool for ISO 9001) https://advisera.com/conformio/