Context and interested parties in Construction

Answer

Clause 4.1 is about determining those internal and external issues that can be relevant to influence your organization’s future. You can think about political, economic, social, technological, environmental and legislative as external issues, and about performance, complaints, experience, market presence as internal issues.

Clause 4.2 is about determining who are the relevant interested parties for your organization’s business ecosystem: customers; customer’s customers; regulators; influencers; universities; suppliers; unions; competitors.

The following material will provide you more information about the context and interested parties:

Case study for ISO 9001:2015 transition in a construction company - https://advisera.com/9001academy/
- How to identify the context of the organization in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
- How to determine interested parties and their requirements according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
- Free webinar - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/