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Control of external providers

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Guest user Created:   Apr 21, 2017 Last commented:   Apr 21, 2017

Control of external providers

Please can you explain further the following?
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Strahinja Stojanovic Apr 21, 2017

8.4.2 The type and extent of the controls to be applied to the external provision and processes, products and services have been determined

What documentation would LRQA Assessor require?

Answer:

As you can see the standard does not have explicit requirements for documentation regarding controls of external providers. The amount of documentation in this regard will depend on the type and extent of the controls you enforce to your external providers but in most cases the contract, work instruction or similar will the auditor require to see during the audit.

For more information, see: How to control outsourced processes using ISO 9001 https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/
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Apr 20, 2017

Apr 20, 2017

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