Control of external providers
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8.4.2 The type and extent of the controls to be applied to the external provision and processes, products and services have been determined
What documentation would LRQA Assessor require?
Answer:
As you can see the standard does not have explicit requirements for documentation regarding controls of external providers. The amount of documentation in this regard will depend on the type and extent of the controls you enforce to your external providers but in most cases the contract, work instruction or similar will the auditor require to see during the audit.
For more information, see: How to control outsourced processes using ISO 9001 https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/
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Apr 20, 2017