Correction, corrective and preventive action
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Answer:
In a management system one can consider three kinds of action:
• Correction action;
• Corrective action and;
• Preventive action.
Correction action is about dealing with a non-conformity. The purpose is to eliminate the non-conformity. For example, rework a defective part.
Corrective action is about eliminating the cause of a particular non-conformity. For example, why is the part defective? Because our temperature control system during production is not working properly. A corrective action can improve the temperature control system and eliminate that kind of defect.
Preventive action is about eliminating the cause of a potential non-conformity. For example, what kind of actions should the company develop to reduce the monthly frequency of defective parts.
The following material will provide you information about correction, corrective and preventive actions:
• - ISO 9001 – Difference between correction and co rrective action - https://advisera.com/9001academy/blog/2016/02/09/iso-9001-difference-between-correction-and-corrective-action/
• - Seven Steps for Corrective and Preventive Actions to support Continual Improvement - https://advisera.com/9001academy/blog/2013/10/27/seven-steps-corrective-preventive-actions-support-continual-improvement/
• - How to proceed once a QMS corrective action is defined? - https://advisera.com/9001academy/blog/2016/09/20/how-to-proceed-once-qms-corrective-action-is-defined/
• - free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
• - book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Oct 26, 2017