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Costumer Satisfaction Sheet

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Guest user Created:   Aug 03, 2022 Last commented:   Aug 03, 2022

Costumer Satisfaction Sheet

How can I create a customer satisfaction sheet according to the 03 standards ISO 9001 (20015), 14001 (2015), and iso 45001?

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ISO 9001 & ISO 14001 & ISO 45001 INTEGRATED DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 & ISO 14001 & ISO 45001 INTEGRATED DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Aug 03, 2022

I’m not an expert in ISO 45001. However, I recommend looking into clause 4.2 in each standard. If you consider the customer as a relevant interested party, then determine what are their relevant requirements in terms of quality, environment and health, and safety. Then, you can create a customer satisfaction sheet where you ask customers to assess the extent to which the company meets their expectations and needs.

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Aug 03, 2022

Aug 03, 2022

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