Customer Special Characteristics
When a customer identifies a special characteristic and you identify where that SC is influenced in your process, does the standard specifically state that you have to place visualization to identify "Good" and "Bad" examples for workers to know and understand what impacts the special characteristic? If this is not the case, what exactly must a worker know about the special characteristic?
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Customers usually specify very directly the requirements for special characteristics.
In IATF 16949 there is no requirement for visualization to identify “good” and “bad” examples, but it can be a very common special characteristic.
For more information on requirements when implementing IATF 16949 please read our article:
How to satisfy customer-specific requirements when implementing IATF 16949 https://advisera.com/16949academy/blog/2019/07/02/iatf-16949-customer-specific-requirements-how-to-meet-them/
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Dec 06, 2019