Take the ISO 9001 course exam and get the
ISO 14001, ISO 13485, or ISO 45001 course exam for free
LIMITED-TIME OFFER – ENDS SEPTEMBER 29, 2022

Expert Advice Community

Guest

Customer specific requirements

  Quote
Guest
Guest user Created:   Nov 12, 2020 Last commented:   Nov 13, 2020

Customer specific requirements

How to deploy Customer Specific Requirements? We have seven customers out of that two customers are OEM. Is there any matrix or template available?
 

0 0

Assign topic to the user

IATF 16949 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

IATF 16949 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Fırat İnceli Nov 13, 2020

Customer-specific requirement (CSR) is very important for the IATF 16949: 2016 standard. The standard requires customer-specific requirements (CSR) to be evaluated and adapted to the quality management system.

    1. CSRs should be read, and additional expectations should be indicated in a table. The table can be in any format you want. The table should show a match with the special requirement and documents in your quality management system.
    2. Special requirements contained in CSRs should be mentioned in Quality management documentation such as the relevant process, procedure, instruction, and/or quality manual.
    3. Of course, the relevant process owners should be knowledgeable and trained about these special requests. For example, one special requirement of VW is to make a process according to VDA 6.3. In summary, this requirement should be shown in the table, it should be matched with your QMS document, this requirement should be input into the relevant document. You should use the VDA 6.3 format for internal audit reports and your internal auditors should be VDA 6.3 certified.

After reviewing the CSRs, it is also important to document an action plan about the issues you cannot comply with. This means that the CSR has been reviewed by the organization and there is awareness. Open actions should be completed as soon as possible.

For more information, see:

Quote
0 0

Comment as guest or Sign in

HTML tags are not allowed

Nov 12, 2020

Nov 13, 2020

Suggested Topics

Guest user Created:   Sep 27, 2022 IATF 16949
Replies: 1
0 0

Flammability requirements

Guest user Created:   Jun 06, 2022 IATF 16949
Replies: 1
0 0

Minimum standards required for SME

Guest user Created:   Apr 04, 2022 IATF 16949
Replies: 1
0 0

IATF ll electric vehicle