Deciding on what to check

Answer:

As you can imagine there is no explicit requirement in ISO 9001:2015 to support those auditor demands. I do not know the particular requirements that your customers demand about the painting job, in the past I worked with a company that had to ensure a certain thickness layer of paint over a metal. Th e requirement was not on the paint characteristics but on the result, on the thickness. For that, they used an instrument to measure the thickness. If there is no customer requirement, and if in your risk assessment you saw no problems with the viscosity of the paint, there is no requirement to do what the auditor is asking.

The following material will provide you information about product release:

- ISO 9001 – ISO 9001: Requirements for the release of the product or servisse - https://advisera.com/9001academy/blog/2017/03/28/iso-9001-requirements-for-the-release-of-the-product-or-service/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/