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Determining interested parties

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Guest user Created:   Feb 07, 2017 Last commented:   Feb 07, 2017

Determining interested parties

We have our ISO auditor who says what I have is on the right track where I just mentioned stakeholders suppliers regulators etc and stated if their needs where power/interest our objectives towards them and rate high medium low priority to deal with these parties, my problem is how much more info is needed? do I have to name the parties individually.
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Strahinja Stojanovic Feb 07, 2017

Answer:

The standard requires organization to determine interested parties and their needs and expectations relevant to the Quality Management System and to monitor information about these interested parties and their requirements. If you meet these requirements you are compliant with the standard, it is up to the company to decide to group the interested parties based on either their requirements, functions, importance or any other criteria that the company determines, there is no requirement to name the parties individually.

For more information about interested parties, see: How to determine interested parties and their requirements according to ISO 9001:2015 https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
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Feb 07, 2017

Feb 07, 2017

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