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Difference between working instructions and procedure

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Guest user Created:   Oct 19, 2021 Last commented:   Oct 20, 2021

Difference between working instructions and procedure

In ISO 17025 documentation, what is the difference between the working instructions and the procedure?
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ISO 17025 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 17025 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Tracey Evans Oct 20, 2021

Firstly, note that procedure can be either documented or not whereas all work instructions are documented. A documented procedure could be a Standard operating procedure (SOP) or a Test Method. A SOP documents a higher level of information to standardise a full procedure. It covers who is responsible for what, what and how activities are carried out and a certain amount of operational detail, especially if there are no separate Work instructions as appendices / attachments. An example would be a SOP for a particular test. This type of SOP would typically include several steps and tasks, such as preparing the sample, calibrating the instrument, analysing the sample, and reporting the results.

A work instruction on the other hand is used to document the detailed steps of how to perform a particular task, for example how to perform a daily verification of a balance.  That said, bear in mind that documentation could include any media. Thus, a work instruction could be written out as text, a diagram, audio file or video; or a combination thereof. SOPs are typically written out as text, with diagrams and tables included.

Have a look at the following material where you can obtain more information about documentation structure:
ISO 9001 – How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation

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