Distributor and ISO 13485
I am revising the Distributor's Agreement and wondering to what extent our quality control shall go to ensure the ISO 13485?
In other words, how much can I ask of the distributor in terms of complying with ISO 13485?
Should the medical device distributor have ISO certification or only knowledge of it?
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There is no MDR requirement that distributors of medical devices need to be certified according to ISO 13485. But, as stated in Article 14 - General Obligations of Distributors, the following elements must be in place:
- storage conditions as stated on the medical device and by the manufacturer
- have in place a complaint system - how they can receive a complaint and how they will inform the manufacturer of the received complaint
- must have in place a system for recall - distributor of course will never start a recall, but rather will be a part of the process - they must know how they must behave in a situation when they receive information from the manufacturer that they must withdraw the products from their market.
- communication with a competent authority
- have and maintain a shorter version of the medical device file - declaration of conformity, EC certificate, instruction of use, storage conditions, installation, and/or service manual (if applicable)
For more information, see:
- EU MDR Article 14 - General obligations of distributors - https://advisera.com/13485academy/mdr/general-obligations-of-distributors/
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Jun 21, 2023