Document types to be controlled in QMS

Answer:

Actually the new version of the standard does not specify the types of documents like the previous version where you had policies, procedures and records, it only mentions documented information.

However, this doesn't change much in practice, types of documents to be used and therefore controlled in the QMS are policies, procedures, instructions and records and this is basically their hierarchy. The most important are the policies and the least important are the records.

Control of documented information or documents and records includes defining a way of creating, updating, distributing, preservation, withdrawal, disposition and retrial.

For more information, see:
- New approach to document and record control in ISO 9001:2015 https://advisera.com/9001academy/blog/2015/06/30/new-approach-to-document-and-record-control-in-iso-90012015/
- How to structure quality ma nagement system documentation https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/