Documentation requirements for the HR department according to ISO 9001

Regarding the Human Resources department, one can think about:

• Clear responsibilities and authorities for each job function (clause 5.3)
• Clear competence requirements regarding each job function (clause 7.1.6)
• Competence gaps determination and actions to close those gaps (clause 7.2)
• Monitoring human resources department performance (clauses 9.1.1 and 9.1.3) 

Based on this article - List of mandatory documents required by ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/list-of-mandatory-documents-required-by-iso-90012015/ mandatory documentation requirements are:

• Records of training, skills, experience, and qualifications (clause 7.2)
• Monitoring and measurement results (clause 9.1.1) 

Regarding the Controlling department one can think about:

• Preparing information for the top management (clause 9.3)
• Supplying information for decision-making processes (clauses 9.1.1 and 9.1.3)
• Maintaining IT systems (?) (clause 7.1.3)
• Relevant communication (clause 7.4) 

Based on the same article mandatory documentation requirements are:

• Results of the management review (clause 9.3
• Monitoring and measurement results (clause 9.1.1)