Documenting training and awareness
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Answer:
Regarding competence of employees, the standard only requires you to retain records as an evidence of the competence. You don't even need to have documented procedure for training let alone documented modules for each position in departments. In order to meet requirements regarding the awareness, you do not need even records.
Actually, having competent employees enables you to decrease the volume of the documentation because they know exactly what they are doing and do not need documented procedures.
For more information about competence and awareness, see:
- How to ensure competence and awareness in ISO 9001:2015 https://advisera.com/9001academy/knowledgebase/how-to-ensure-competence-and-awareness-in-iso-90012015/
- Using Competence, Training and Awareness to Replac e Documentation in your QMS https://advisera.com/9001academy/blog/2013/12/17/using-competence-training-awareness-replace-documentation-qms/
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Feb 17, 2017