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Educating staff on risk management

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Guest user Created:   Oct 07, 2020 Last commented:   Oct 07, 2020

Educating staff on risk management

How to educate involved staff to carry out Risk Management activities that comply with ISO 9001?

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Oct 07, 2020

According to ISO 9001:2015 risks must be:

  • determined
  • evaluated
  • acted upon the most relevant

About determination I would provide a set of examples about risks and opportunities in processes, products, services and from the context, and I would train people to determine risks and opportunities.

About evaluation I would develop a simple matrix to reduce subjectivity in evaluating risk and opportunity relevance, and I would train people to evaluate risks and opportunities.

About acting, I would ask people to help develop actions to minimize probability of occurrence and/or minimize consequences of occurrence. I would also ask people how to monitor the implementation and effectiveness of those actions.

Show examples and invite them to be part of the approach.

You can find more information below about risks.

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Oct 07, 2020

Oct 07, 2020