Examples of risks and opportunties

Can you help to complete few generic examples of risk and opportunities so that I can pick-up form there. What I am not clear is do I need to list down risks separately and opportunities separately and actions to mitigate them.

Answer:

When identifying risks and opportunities, you need to focus on those risks and opportunities related to conformity of products and service you provide, your quality management system and customer satisfaction. Basically, you need to ask yourself what can go wrong in the processes and what can be improved. For example, for sales process risk can be misplaced order, and opportunity can be to determine what period in the year is best for selling your products and develop marketing strategy to seize that opportunity.

The standard does not define how you will document risks and opportunities so you can do it in any way that you find the most appropriate for your company.

For more informat ion about risks and opportunities, see: How to address risks and opportunities in ISO 9001 https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/