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Financial Management

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Guest user Created:   Dec 07, 2017 Last commented:   Dec 07, 2017

Financial Management

What are two systems used to manage financial management processes and what resources are required for those system?
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ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Branimir Valentic Dec 07, 2017

Answer:
ITIL. as well as ISO 20000, uses Financial Management for IT Services (Budgeting and accounting for service in ISO 20000) process to manage financial aspect of IT services . For these activities, help from someone with financial experience (e.g. from controlling) would be of great help. Close cooperation with corporate finance department is required.
Additionally, Continual Service Improvement is strongly related to finances (related to IT services) and their improvements. Improvements activities should be performed in scope of your usual improvement activities.

These articles can help you further:
"ITIL Financial Management – Charging as a moment of truth" https://advisera.com/20000academy/blog/2015/09/15/itil-financial-management-charging-as-a-moment-of-truth/
"Financial Management for IT services – the ory and practice" https://advisera.com/20000academy/knowledgebase/financial-management-services-theory-practice/

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