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Answer:
Documents of external origin (standards, regulations, documents of customers, suppliers and machines) should go at the third level of the Pyramid (of 4 levels) because they define how activities and processes are carried out and by whom.
To learn more about the hierarchy of documents, see this article - How to structure quality management system documentation: https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
These materials can also help you with ISO 9001:2015 documentation:
- Book - Managing ISO documentation: a plain English guide: https://advisera.com/books/managing-iso-documentation-plain-english-guide/
- ISO 9001:2015 Foundations Course: https://advisera.com/training/iso-9001-foundations-course/
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Aug 30, 2018