Human resources in ISO 9001

1. Is it applicable to consider human resource policy among policies necessary during implementation of QMS
2.What human resource policy should reflect in context with QMS.
3. Which human resource policy suite best when implementing QMS

Answer:

Since all questions are related I will anwer them together. Basically human resources policies need to be aligned with the human resources requirements that are found in ISO 9001.

On the one hand, in the standard there are requirements for the people that are involved in the QMS processes and on the other hand, there are requirements for the people that need to achieve conformity of products and services. This is reflected in clause 7.1.2.

Also in clause 7.2, Competence, there are specific requirements to ensure people are competent adquiring the necessary knowledge. This also must be reflected in the HR procedure (if the organization decide to have it) or HR policies of the company.

For more information about human resource s requirements in ISO 9001:2015, see the following materials:
- Article - How to create an ISO 9001:2015 human resources audit checklist: https://advisera.com/9001academy/blog/2019/02/28/how-to-create-an-iso-90012015-human-resources-audit-checklist/
- Article - Understanding Resource Management in ISO 9001: https://advisera.com/9001academy/blog/2014/02/11/understanding-resource-management-iso-9001/
- Free on-line training - ISO 9001:2015 Foundations Course: https://advisera.com/training/iso-9001-foundations-course/
- Discover ISO 9001:2015 though practical examples: https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/