Implementing clause 4.4
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Answer:
Clause 4.4 of ISO 9001:2015contains general requirements for QMS (Quality Management System) and it cannot be fulfilled by single document or process but rather with establishing the entire system. You will need to identify all the processes, determine their interaction and sequence, inputs and outputs and so on. Basically, by defining each process, documenting procedures and performing the processes, you will meet requirements of this clause.
For more information, see: How do you prove to the certification auditor that QMS processes are carried out as planned? https://advisera.com/9001academy/blog/2016/12/13/how-do-you-prove-to-the-certification-auditor-that-qms-processes-are-carried-out-as-planned/
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Apr 19, 2017