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ISO 9001 questions

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Guest user Created:   Jan 06, 2021 Last commented:   Jan 06, 2021

ISO 9001 questions

First question -What questions should be asked in accordance with ISO 9001-2015 for internal audit examination at the teaching and student affairs department within the university?

Second question - There will be risks in teaching, practice, and student affairs at the university. Please share to learn more.

Third question -What topics and topics to study if implementing the quality assurance path under ISO 9001-2015 at the university? 

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Jan 06, 2021

"First question-What questions should be asked in accordance with iso 9001-2015 for internal audit examination at the teaching and student affairs department within the university?"

Answer:

Auditors carry out audits not because they want or like, but because they have customers, internal or external, who need an audit to be carried out. These clients, when awarding an audit, communicate three things to the auditor: the objectives of the audit; the scope of the audit and the audit criteria. The questions to be asked during an audit are based on the purpose of the audit and, above all, on the audit criteria. For example, ISO 9001: 2015 requires an organization to assess its customers' perception of their satisfaction. A set of questions can be asked around this topic: how to measure, how to analyze, and if it was done, and what were the conclusions, and what were the decisions, and what evidence can be presented.

Second question- There will be risks in teaching, practice and student affairs at the university.Please share to learn more.

Answer:

Think about what can go wrong. For example, a teacher becomes ill and needs to be replaced with the least amount of damage to student learning. For example, some newspaper articles convey a positive image of the school, which makes the enrollment of new students drop sharply.

Third question-What topics and topic to study if implementing the quality assurance path under iso 9001-2015 at the university? "

Answer:

Two important topics are around clause 4.2 and 4.4.

About clause 4.2 - Who are the interested parties of the university? What do they need and expect from the university? For example, there are universities known to be easy to pass, there are universities known to excel at a certain topic. That depends on the target interested parties.

About clause 4.4 – Study the process approach and draw a model of how the university works. ISO 9001:2015 promotes the process approach, but many people don’t get it.

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