Implementing ISO 9001 in hospital

Answer:

By implementing ISO standard, I assume you mean ISO 9001, but the implementation process wouldn't differ too much from standard to standard, only the different requirements would be implemented.

Assuming that you already have support from the top management, the best way to start the implementation process is by conducting GAP analysis to determine to what extent your organization is already compliant with the standard and what needs to be done to achieve full compliance with the standard. Once you determine the gaps, you can develop project plan for the implementation defining what needs to be done, who will do it, what resources are needed and what are the deadlines.

Then you should start implementing requirements of the standard and the implementation process is consisted of developing documents, updating and establishing processes to meet all applicable requireme nts of the standard. When the implementation project is over, you should conduct internal audit and management review to ensure that your Quality Management System is compliant with ISO 9001. Finally, you can hire certification body to conduct the audit and issue your company the certificate.

For more information about the implementation, see: Checklist of ISO 9001 implementation & certification steps https://advisera.com/9001academy/knowledgebase/checklist-of-iso-9001-implementation-certification-steps/

As far as the standard manual is concerned, it is no longer a mandatory document, so you can decide whether to develop it or not. For more information, see: The future of the Quality Manual in ISO 9001:2015 https://advisera.com/9001academy/knowledgebase/the-future-of-the-quality-manual-in-iso-90012015/