Is clause 7.2 Competences of personnel mandatory in ISO 22301?

Answer: Clause 7.2 of ISO 22301 says "retain appropriate documented information as evidence of competence and any actions taken" - therefore, you must maintain records of all trainings and competences of your employees, and this is why we have listed that clause as mandatory in our List of documents.

However, I think that making a Training and awareness plan is useful although it is not mandatory according to ISO 22301, so this is why we have suggested that document in our List of documents under the section "Commonly used non-mandatory documents".