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Is customer consent needed?

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Guest user Created:   May 20, 2020 Last commented:   May 21, 2020

Is customer consent needed?

Hello, could you please advise if I need to ask for customer consent when using an application for delivering their projects like Jira or Microsoft office for example? Thank you in advance!

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EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Alessandra Nisticò May 21, 2020

No, you do not need your clients' consent because the application is used to perform a contract/deliver a service. Of course, you need to inform your clients in your privacy notice that some of their data might be transmitted to third parties. As a data controller, you need to verify if your software provider implemented compliance with GDPR requirements and avoiding using not trustworthy software.

Here you can find some articles about privacy policy and consent:Everything you need to know about the GDPR Privacy Notice: https://advisera.com/eugdpracademy/blog/2019/11/04/gdpr-privacy-notice-6-key-elements-to-include/Is consent needed? Six legal bases to process data according to GDPR: https://advisera.com/eugdpracademy/knowledgebase/is-consent-needed-six-legal-bases-to-process-data-according-to-gdpr/

EU GDPR document template Privacy Notice: https://advisera.com/eugdpracademy/documentation/privacy-notice/

You may also consider enrolling in this online EU GDPR Foundations Course: https://training.advisera.com/se/eu-gdpr-foundations-course//

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Elina May 21, 2020

thanks a lot for your replay. that was helpful. Kind Regards, Elina

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