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ISO 20000 implementation

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Guest user Created:   Apr 02, 2018 Last commented:   Apr 02, 2018

ISO 20000 implementation

I need to drive an assessment of IT processes in one of our customers IT area, define As-IS, diagnose, define TO-BE, implementation road-map and finally support them in getting ISO 20000 certification. How can your toolkits help me?
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ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Branimir Valentic Apr 02, 2018

Answer:
There are few items on our web portal that can help you:
1. Free webinar "How to use a Documentation Toolkit for the implementation of ITIL / ISO 20000" https://advisera.com/20000academy/webinar/how-to-use-a-documentation-toolkit-for-the-implementation-of-itil-iso-20000-free-webinar-on-demand/
2. Whitepaper "How online tools are revolutionizing ITIL and ISO 20000 implementation" https://info.advisera.com/20000academy/free-download/how-online-tools-are-revolutionizing-itil-and-iso-20000-implementation
3. ISO 20000 Gap Analysis Tool https://advisera.com/20000academy/itil-iso-20000-tools/iso-20000-gap-analysis-tool/
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Apr 02, 2018

Apr 02, 2018