Guest user Created: Jun 03, 2019 Last commented: Jun 03, 2019

ISO 20000 Tool

i need to know some free software to implement ISO 20000, hope you can help me.

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Branimir Valentic Jun 03, 2019

Answer:
In some of my recent implementation I used GLPI. But, there are also some other tools like described in the article "Free tools for ITSM – supporting IT Service Management for zero tool cost" https://advisera.com/20000academy/knowledgebase/free-tools-for-itsm/

Also, this article can help you choose appropriate tool "
5 things to beware of when selecting an ITSM tool" https://advisera.com/20000academy/blog/2016/03/08/5-things-to-beware-of-when-selecting-an-itsm-tool/

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Jun 03, 2019