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ISO 20000 vs ITIL

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Guest user Created:   Apr 15, 2020 Last commented:   Apr 16, 2020

ISO 20000 vs ITIL

We are ISO20000 certified for the last 3 years and suddenly our management thought of building the ITSM based on ITIL. I would like to know if this has an impact on the ISO20000 certification.

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ITIL® & ISO 20000 PREMIUM DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ITIL® & ISO 20000 PREMIUM DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Branimir Valentic Apr 16, 2020

ITIL and ISO 20000 complement each other. So, if you have ISO 20000, there is no problem if you start implementing ITIL. Quite contrary, during ISO 20000 implementation you already implemented a lot of processes and related activities that are recommended by ITIL.

 

This free whitepaper can help you: „ITIL vs. ISO/IEC 20000: Similarities and Differences & Process Mapping“https://info.advisera.com/20000academy/free-download/itil-vs-iso-iec-20000-similarities-and-differences-process-mapping

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