Guest user Created: Apr 03, 2019 Last commented: Apr 03, 2019

ISO 27001 and ITIL

ITIL & ISO 20000

I am looking for a data security standard for our company to improve customer satisfaction. please help me to clear differences between ITIL V4 and ISO 27001 Standard.which one is the best for Information Security in my company.

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Branimir Valentic Apr 03, 2019

Answer:
If you are looking for Information Security implementation only, than ISO 27001 would be better fit. But, if you plan to implement/improve other aspects (organization, functions, processes, management of the services) than ITIL is better. ITIL will give you opportunity to manage various standards and best practices, like ISO 27001, Agile, DevOps, etc.

Learn more about ITIL and ISO 27001 in the article „Similarities and differences between ISO 27001 and ISO 20000 https://advisera.com/20000academy/blog/2018/05/09/similarities-and-differences-between-iso-27001-and-iso-20000/“. It relates ISO 27001 and ISO 20000, which is ISO standard for IT Service Management.

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Apr 03, 2019

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