ISO 9001 and Construction

(1) Where should we start?
(2) Is it beneficial that we already have SOP in place?
(3) As a construction company, what part of physical construction work needs to be outlined and documented within the QMS?
(4) How is remove and replace construction work defined? Product or service?
(5) How do most construction companies define their organizations?”

Answer:

(1) Do a Gap Analysis, map your processes, establish a quality policy and develop action plans to meet them. Consider also the context, the interested parties and risks and opportunities.
(2) Yes, that means that your organization is used to follow internal standards
(3) After a contract you have to plan resources use (materials, equipments, people and time), you have to plan quality control and you have to evidence progress and quality control
(4) That is not relevant, some can consider your business as a product and others as a service
(5) That will depend on your organization’s market positioning.

The following material will provide you information about implementing an ISO 9001 management system:
- ISO 9001 – Free ISO 9001:2015 Gap Analysis Tool - https://advisera.com/9001academy/iso-9001-gap-analysis-tool/
- Would construction companies benefit from ISO 9001? - https://advisera.com/9001academy/blog/2016/06/07/would-construction-companies-benefit-from-iso-9001/
- Case study for ISO 9001:2015 transition in a construction company - https://info.advisera.com/hubfs/9001Academy/9001Academy_FreeDownloads/Case_study_for_ISO_9001_2015_transition_in_construction_company_EN.pdf

- Procedure for Construction Process - https://advisera.com/9001academy/documentation/procedure-for-construction-process/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/