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ISO 9001 and non-conformities

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Guest user Created:   Jan 06, 2020 Last commented:   Jan 07, 2020

ISO 9001 and non-conformities

I have a non-conformity for 7.5 -Documented Information. The company forms, processes etc have various logoss, document control formats etc. As it is something that will take a long time and is essentially a project can I set an objective and then close out the non-conformity? Or will it remain open until ALL company documents have been rebranded in the same format/font/logo etc.??

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Carlos Pereira da Cruz Jan 07, 2020

No, the non-conformity can only be closed after checking a representative sample, after the closing date of your project and concluding that the non-conformity was removed.

The following material will provide you more information about the closing nonconformities:

- How to deal with nonconformities in an ISO 9001 certification audit - https://advisera.com/9001academy/blog/2015/06/09/how-to-deal-with-nonconformities-in-an-iso-9001-certification-audit/
- Free online training ISO 9001:2015 Foundations Course - https://training.advisera.com/course/iso-9001-foundations-course/
- Book – (where I use the process approach this way) - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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