ISO 9001 non-conformities

Non-conformities can be about:

• The product or service
• Process performance
• System conformance
   

Non-conformities derived about the product or service are detected during quality control activities or following a complaint.

Non-conformities derived about process performance are detected during analysis and evaluation of process performance data.

Non-conformities derived about system conformance are detected during internal audits or during management review.

The following material will provide you information about nonconformities:

• ISO 9001 – Understanding dispositions for ISO 9001 nonconforming product - https://advisera.com/9001academy/blog/2014/11/18/understanding-dispositions-iso-9001-nonconforming-product/
• ISO 9001 - ISO 9001 – Difference between correction and corrective action - https://advisera.com/9001academy/blog/2016/02/09/iso-9001-difference-between-correction-and-corrective-action/ ion/
• Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/