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ISO 9001 and setting quality objectives

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Guest user Created:   Jul 17, 2020 Last commented:   Jul 17, 2020

ISO 9001 and setting quality objectives

Can you give me some advice related in preparation for ISO 9001:2015?

How to set Quality Objectives?"

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Jul 17, 2020

Quality objectives should be a set of measurable challenges that stem from the quality policy. Good quality objectives stem from a good quality policy.

If a quality policy complies with ISO 9001:2015 clause 5.2.1 a) it will include challenges relevant for an organization. For example, an organization that competes on the market based on innovation may include in its quality policy the ability to:

  • be the first to market with new innovative products,
  • develop patents,
  • improve brand awareness.

From there you can translate that into measurable objectives.

For example, an organization that competes on the market based on cost may include in its quality policy the ability to:

  • be efficient,
  • buy very well,
  • comply with delivery dates

From there you can translate that into measurable objectives.

The following material will provide you more information:

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Jul 17, 2020

Jul 17, 2020