ISO 9001 Clause 8.4 implementation
Please I need your help on how to articulate and implement the requirements of Clause 8.4
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About 8.4.1
What processes (subcontracting), what products and services are relevant to the operation of your organization? Relevant in the sense: They help to make a difference; or avoid flaws that the customer recognizes and negatively values In other words, you do not need to apply the requirements of the standard to everything you buy.
And:
About 8.4.2, this clause better specifies the part of the control mentioned above.
8.4.3 is about the information that goes on orders or contracts: The description of the product, service or process (1) Methods, processes or equipment to be used or to be followed in the provision of services (2) Relevant quality control criteria (3) In cases where there is a requirement of competence, mention it (c) It can sometimes make sense to describe means of contact, contact persons, authorities (d) It may make sense to define quality control rules during the provision of the service (e). It is to clarify that the company can go to the supplier's premises to carry out an audit or quality control (f)
The following material will provide you more information:
- Purchasing in QMS – The Process & the Information Needed to Make it Work - https://advisera.com/9001academy/blog/2014/03/18/purchasing-qms-process-information-needed-make-work/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/ where I use the risk-based thinking in several examples.
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Nov 30, 2020