ISO 9001 Process Approach

ISO 9000:2015 about the process approach states that consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system. 

What motivates your Directors? Getting results!

So, why not using the need to meet desired results or avoid undesirable results to start using the process approach and start showing results? Last week I used the process approach in a company with a problem of financial fines imposed by a client because of late deliveries. This week I used the process approach in a company with a big complaint from an important client. You can start using the process approach as a tool to solve performance challenges, that way you will be getting future allies in the use of the process approach not in a reactive but in a proactive way.

I use the process approach to reduce variability, as a lever to meet objectives, to design competency requirements, to determine job descriptions with sound responsibilities and authorities, to determine risks and opportunities.

You can find more information about the process approach below:

• ISO 9001: The importance of the process approach - https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/
• Free webinar on demand - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
• Free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
• Book (where I use the process approach extensively) - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/