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ITIL drawbacks and how to manage them

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Guest user Created:   May 21, 2020 Last commented:   May 23, 2020

ITIL drawbacks and how to manage them

Hello i just want to know the drawback of ITIL and how to manage it .

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ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 20000 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Branimir Valentic May 23, 2020

Depending on your organization (e.g. size, industry, structure, etc) there are various challenges while implementing ITIL -  costs of the implementation (e.g. tools, time of internal resources or consultants, etc.), whether IT Service Management tool is in place, knowledge...are just some of them.

Some can remain once the implementation is over (e.g. costs of external/internal resources or quality of implemented ITSM tool), but there are some other as well - how efficient your ITIL processes are (or how complex they are), related (human) resources and quality (as well as know-how) of their work, support of your management, etc. 

Here are more details 5 excuses why IT organizations avoid ITIL implementation https://advisera.com/20000academy/blog/2015/08/25/5-excuses-why-it-organizations-avoid-itil-implementation/

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