Expert Advice Community

Guest

Key Performance Indicators for a QMS

  Quote
Guest
Guest user Created:   Apr 28, 2020 Last commented:   Apr 28, 2020

Key Performance Indicators for a QMS

What are the examples of Key Performance Indicators for a QMS applied in a retail company?

0 1

Assign topic to the user

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Carlos Pereira da Cruz Apr 28, 2020

I will give you some examples, but you must be aware that Key Performance Indicators (KPIs) should be aligned with the strategic orientation of an organization. A fast fashion retail organization may have some KPIs very different from those applicable to a luxury retail organization. And even about those that are common, they may be followed with a different set of priorities and mindset.

  • Gross profit, sales and cost of goods sold are the basic three
  • You can have average sales per purchase, sales per square foot, sales per visitors
  • You can have inventory to sales, return rate, backorder rate
  • You can have employee satisfaction.

You can find more information below:

Quote
0 0

Comment as guest or Sign in

HTML tags are not allowed

Apr 28, 2020

Apr 28, 2020

Suggested Topics

Guest user Created:   Jul 19, 2021 ISO 9001
Replies: 1
0 0

KPI requirements