Levels of ISO standards

There are no ISO 9001:2015 prescribed levels to determine the quality of raw materials, product, process and service. Each organization has the authority to determine the required levels based on complexity, experience of employees, past performance of suppliers, ability to detect problems and their impact on customer satisfaction or internal costs.

You can design the flow of activities from raw materials reception until product delivery to customers and then, based on the risk-based approach, you can ask:

• What can go wrong in this step?
• What can be the consequences?
• How easy it is to detect that wrong?

From here one can design a quality control plan. Don’t expect getting everything right at the first attempt. Use monitoring and measurement to fine tune frequency, sample size and verifications in the quality control plan.

You can find more information below:

• Article - Making the best out of ISO 9001 Quality Plan - https://advisera.com/9001academy/blog/2015/12/08/making-the-best-out-of-iso-9001-quality-plan/
• Free webinar on demand - Measurement, analysis, and improvement according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/