Listing interested parties to employees

Answer:
Unless it is relevant to employee’s performance that affect product or service quality, it is not mandatory. Sometimes it is relevant for the business to communicate and make employees aware that some organizations or partners, although they are not customers they are relevant to the success of the business. If I audited an organization where complaints are being received because employees don’t see how they affect negatively some interested parties I would make an observation or write an improvement opportunity.

The following materials will provide you more information about interested parties:
- Article - Understanding needs & expectations of interested parties in ISO 9001:2015 - https://advisera.com/9001academy/blog/2017/10/24/understanding-needs-expectations-of-interested-parties-in-iso-90012015/
- Article - How to determine interested parties and their requirements according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
- [free course] ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- book - ISO Internal Audit: A Plain English Guide - https://advisera.com/books/iso-internal-audit-plain-english-guide/