Major and minor nonconformities

Answer:
Minor nonconformity - a nonconformity that does not affect the capability of the management system to achieve the intended results.

Major nonconformity - a nonconformity that affects the capability of the management system to achieve the intended results. For example, if the company completely failed to fulfill a certain requirement; if a process has completely fallen apart; or if you have several minor nonconformities that are related to the same process or to the same element of your management system.

The following material will provide you information about audits:
- Major vs. minor nonconformities in the certification audit - https://advisera.com/27001academy/blog/2014/06/02/major-vs-minor-nonconformities-in-the-certification-audit/
- Free online training ISO 9001:2015 Internal Auditor Course - https://training.advisera .com/course/iso-9001-internal-auditor-course/
- Book - ISO Internal Audit: A Plain English Guide - https://advisera.com/books/iso-internal-audit-plain-english-guide/