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Management review and monitoring and measurement results

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Guest user Created:   Jul 15, 2019 Last commented:   Aug 15, 2021

Management review and monitoring and measurement results

Can you give me an example of how to apply Monitor & Measure Results 9.3.2 (C-5) to my Management Review?
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Jul 15, 2019

Answer

Clause 9.3.2 (C-3) is about clauses 8.5, 8.6 and 8.7.
Clause 9.3.2 (C-5) is about clauses 9.1.1 and 9.1.3 but the point isn’t performance results but the design and effectiveness of the monitoring, measurement and evaluation activities. Should measures be changed? Should frequency be changed? Should targets be changed? Should performance evaluation techniques be changed?

The following material will provide you more information about management review:
- ISO 9001 – How to make Management Review more useful in the QMS - https://advisera.com/9001academy/blog/2014/01/21/make-management-review-useful-qms/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jul 15, 2019

Aug 15, 2021