Monitoring internal and external issues

Answer:

For example, when you monitor and evaluate process performance one of your decisions can be to update internal and external issues. Another possibility is to update the determination of relevant internal and external issues when preparing for the next management review meeting.

The following material will provide you information about internal and external issues:

ISO 9001 – How to identify the context of the organization in ISO 9001:2015 https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
free online training ISO 9001:2015 Foundations Course https://advisera.com/training/iso-9001-foundations-course/