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Organizational knowledge and processes or individuals

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Guest user Created:   Apr 30, 2018 Last commented:   Apr 30, 2018

Organizational knowledge and processes or individuals

"Do we have to fill up self-designed format on OK 7.1.6 for individual or for process like Production, Eng., R & D, Marketing, SCM etc etc.”
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Apr 30, 2018

Answer:

The first two paragraphs of clause 7.1.6 are about keeping and sharing when needed, the necessary knowledge to operate processes and getting conforming products and services. What I do is: look for each process and list the roles that participate, and determine what kind of knowledge someone with that role need to be autonomous and make good decisions, aligned with the quality policy and objectives. So, it is about processes and roles more than with individuals. Individuals come when you look to competencies and clause 7.2.

The following material will provide you information about the organizational knowledge:

- ISO 9001 – How to manage knowledge of the organization according to ISO 9001 – https://advisera.com/9001academy/blog/2016/08/30/how-to-manage-knowledge-of-the-organization-according-to-the-iso9001/
- free online training ISO 9001:2015 Foundations Course – https://t raining.advisera.com/course/iso-90012015-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Apr 30, 2018

Apr 30, 2018

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