Organizational knowledge

Kindly supply me with information on the Organizational Knowledge which is really tough to implement and meet ISO 2015 requirements.

I would appreciate it if you could clarify the following points:

1 What exactly the meaning of Organizational Management?

By organizational management I assume you meant organizational knowledge. Organizational knowledge includes all information and know how necessary to deliver product or service. For example, if you have a bakery, the recipe for making bread or cookies represent organizational knowledge. For more information, see: How to manage knowledge of the organization according to ISO 9001 https://advisera.com/9001academy/blog/2016/08/30/how-to-manage-knowledge-of-the-organization-according-to-the-iso9001/

2 Does ISO 2015 means the experience knowledge only?

By ISO 2015, I assume you meant ISO 9001:2015. Organizational knowledge includes experience and know hoe on how to deliver product or serv ice. Some of it will be in written form like work instructions, some will be part of competence and experience, for example if employee has a driving licence, he doesn't need to attend additional training neither he needs work instruction on how to drive a vehicle.

3 Do existing written knowledge including documentation and records are also required as part of 7.1.6. Organizational Knowledge?

The clause 7.1.6 doe not require producing some additional procedures and records. You only need to identify the organizational knowledge and to maintain it. In some cases, it can be beneficial to have documented procedure or reference to the documents that contain organizational knowledge.

4 How can we capture, store and made this knowledge available for users?

This can be done in numerous ways, you can document the work instructions and distribute them to relevant people or you can have the knowledge available on the intranet in the company. It will depend of the needs of the company, number of employees, locations, etc.

5 How can we audit this process (clause 7.1.6)?

Since the clause doesn't require documented information, the most of the auditing will be done by interviewing and observing. The purpose of auditing clause 7.1.6 is to determine whether the organization has identified and maintain the organizational knowledge and the questions asked during the audit should go in that direction.