PDCA cycle in ISO 9001

Answer:

PDCA (Plan-Do-Check-Act) cycle is one of the most important principles of ISO 9001:2015, clauses and requirements are arranged according to this cycle.

Clauses from 4 to 7 are part of the "Plan" phase, they require you to determine context of the organization, define quality policy, address risks and opportunities, establish quality objectives and provide resources for the QMS.

Clause 8 belongs to "Do" phase, here you need to operate and control your key processes, form sales and purchasing to design and development to production.

Clause 9 represents "Check" phase that includes monitoring and measuring of your processes, measuring customer satisfaction, conducting internal audit and management review. For more information, see: How to implement the Check phase (performance evaluation) in the QMS according to ISO 9001:2015 https://advisera.com/9001academy/blog/2015/11/17/how-to-implement-the-check-phase-performance-evaluation-in-the-qms-according-to-iso-90012015/

Clause 10 represents "Act" phase where you define and execute corrective actions and other actions aiming continual improvement of the QMS.

For more information, see: Plan-Do-Check-Act in the ISO 9001 Standard https://advisera.com/9001academy/knowledgebase/plan-do-check-act-in-the-iso-9001-standard/