People and clause 7.1.2

Answer:
The standard requires that an organization has the persons considered necessary to effectively operate and control the quality management system.

For example, a hotel may establish that breakfasts must be serviced by different number of employees as a function of number of guests, a hospital may establish that a certain service must has a certain composition in terms of number of persons and professional categories, a long distance bus company may establish a crew composition as function ok kilometers of the service. In other cases, legislation or regulation may establish a number of persons performing a role and their qualification.

The following material will provide you information about resources:
- ISO 9001 – How to create an ISO 9001:2015 human resources audit Checklist - https://advisera.com/9001academy/blog/2019/02/28/how-to-create-an-iso-90012015-human-resources-audit-checklist/
- Free webinar – The Process Approach - What it i s, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
- free online training ISO 9001:2015 Internal Auditor Course – https://advisera.com/training/iso-9001-internal-auditor-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/ (deeply based on the process approach)