Procedure on personnel
I would like draw a procedure on personnel as per clause 6.2.5 of the 17025:2017 standard
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The ISO 17025:2017 clause on personnel is one of the most stringent in terms of mandatory requirements for a procedure and retaining records. The procedure must explain firstly how the personnel needs of the laboratory are determined (6.2.5a). Then the recruitment, training, supervision and authorisation process must be explained (6.2.5 b to e). You need evidence (records) for each step, including evidence of competence. Only once personnel have the required competence level, can they work on their own.
For further assistance, have a look at the Advisera Expert Advice Community answers on personnel training (https://community.advisera.com/topic/personnel-training/) and deeming someone competent for more information (https://community.advisera.com/topic/how-training-should-someone-have-before-they-are-deemed-competent-for-a-specific-task/)
The whitepaper Clause-by-clause explanation of ISO 17025:2017 will assist you with overall ISO 17025 awareness for Personnel requirements. It is available at https://info.advisera.com/17025academy/free-download/clause-by-clause-explanation-of-iso-17025/
For more information on competence, have a look at the article How to manage competence in a laboratory according to ISO 17025, available at https://advisera.com/17025academy/blog/2021/05/20/how-to-manage-competence-in-a-laboratory-according-to-iso-17025/.
The Advisera ISO 17025 toolkit includes the mandatory personnel procedure as ISO 17025 document template: Competence, Training and Awareness Procedure along with 4 appendices: Training Program, Training Record and Performance Monitoring, Record of Attendance and Competence. You can preview the template at https://advisera.com/17025academy/documentation/competence-training-and-awareness-procedure/
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May 21, 2021